ROBERTSON ORCHIDS
262-290 Blackall Range Road
West Woombye QLD 4559
AUSTRALIA

PHONE: (+61 0) 7 5442 1913
EMAIL: info@robertsonorchids.com.au

ORDERING INFORMATION (Outside Australia)

ORDERING INFORMATION (Within Australia)

  • Orders are accepted by e-mail, post, phone or fax. Please advise delivery instructions, freight preference and payment details with your order.
  • We accept Visa, Mastercard and Bankcard. If you wish to make a direct funds transfer please contact us for our Bank details.
  • We recommend Fastways courier for the Eastern Seaboard and either TNT Express or Australia Post for all other areas. Local orders (Sunshine Coast to Gold Coast and west to Toowoomba) allow $10.00, all other areas for up to 5kg (cubed) allow $15.00. For larger plants/orders we will provide you with an estimate prior to shipping.
  • We are accredited to send to all states except Tasmania. WA CUSTOMERS require additional certification so please note that a $5.00 per order charge applies to go towards inspection costs. Freight to WA can be expensive, especially express or Overnight Courier, so please contact us regarding freight to WA.
  • All prices include GST but do not include freight
  • Orders over $500 attract a 10% Discount and orders over $1000 attract a 15% Discount
  • Please advise if you are willing to accept substitutes in the event that your first selection is sold out. We will always substitute equal or better quality.
  • All plants are normally sent in their pots unless requested otherwise.
ORDERING INFORMATION (Outside Australia)
  • All prices quoted are in Australian dollars and our minimum overseas order is A$500
  • Orders over A$1000 attract a 10% discount
  • A 5% packing charge applies to cover bare-rooting and Sphagnum costs
  • CITES Documentation (if required) costs $30.00 per order and a Phytosanitary Certificate costs $93.00
  • We require a copy of your import permit in order to obtain a Phytosanitary certificate. Freight is at cost by either EMS post or Airfreight

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